We are a well-established family business based in Paisley. Incorporated in June 2009, we have spent the last nine years working hard to ensure we meet the goals we set for ourselves and our company.

We first became involved in the Scottish water market in 2011, when we developed a working relationship with one of the market’s then leading suppliers. We were responsible for all operations and customer service activities for this supplier until they were taken over by a much larger organisation in September 2017.

We then decided to take the plunge and register as a water supplier with our own company – we’re good at what we do, and we believe there’s space in the market for a small, wholly independent, Scottish supplier who has something special to offer customers.

We’re not aiming to become a huge faceless organisation – we’re in the market to grow our business to make a reasonable living and to provide an excellent service for customers, whilst retaining our individuality as a company.

So, why did we choose Pinnacle Business Water as a name? Well, the dictionary definition of Pinnacle is: Noun – the highest point or level, especially of fame, success, etc. We’re certainly aiming to be successful as a small, niche market water supplier!

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