Pinnacle Business Water is available for customer support 24 hours a day. If you have a problem with your water supply which could be classed as an emergency outwith normal business hours, please just contact us on our usual number – 0141 212 0210 and we will do our best to help.
Issues around water quality, water pressure, interruption to supply, waste water and leakage can all be classed as an emergency situation and as such, can also be reported to the Scottish Water out-of-hours team. Scottish Water can be reached on 0800 077 8778 between 6pm and 8am daily.
General account enquiries, such as billing queries or meter reads, will be dealt with by our customer service staff between 8am and 6pm, Monday to Friday.